How does it work?
Once you join simply enter the books, CDs, and DVDs that you want to trade into our collection. For each book, CD, and DVD that you send to someone else you earn one Request Point that can be used to request a book, CD, or DVD from our collection once you have received positive feedback.
How do I join?
Simply click the join now button and enter the information requested. Once you have joined you can search our collection and request the books, CDs and DVDs that you would like using the Titlepoints you earn.
How much does it cost?
Nothing! Its Free! If you would like access to the Premium Features there is a yearly fee of $19.95. The basic trading function of the site is free.
I am from country ________, can I participate?
Yes! Our service is provided to anyone around the world. You can select which countries you are willing to ship to. When you browse the site, items that will not ship to your country are filtered out.
How do I respond to a request for one of my books, CDs or DVDs?
We will provide you with the shipping information for the person requesting the book, CD, or DVD from you. You simply ship the item (we suggest using the USPS book rate) and once when you indicate that the item has been shipped you will receive your Request Point.
Is there a limit to the number of requests I can make?
No, as long as you have the Request Points in your account you can make as many requests as you like. The only restriction on Request Points is that you must have positive feedback to use them.
What if I don't receive an item I request?
We ask that when you request an item from our collection that you provide feedback for the sender of the item. Please allow at least 30 days before assuming the item will not arrive because media mail can sometimes be slow. If an item you request is never received, make sure you try to contact the user. If you don't get a response leave the user negative feedback. After that you can use the contact us page, and send a dispute with a link to the item you have not received. The transaction will be reviewed and you will get your point back.
How do I post an item?
Once you log in go to the My Account page. Click on the Add New Product link. Put in the items basic details. I.E:
- Select the products Category
- Choose your name as the lister from the drop box.
- Type the Name of the product in at least the english box.
- Enter the retail value of the book.
- Enter the number of this book that you have. (i.e you have 2 of the books you are listing.)
- Type the ISBN number of the book.
- Upload an image if at all possible from your machine.
- Approx weight if you know.
Click on DESCRIPTION and enter a description of the book. Condition, etc. After wich you may preview your item, and then click on Submit. Your item will be listed in the Que, and will be added to inventory shortly afterwards.
How do I earn points?
For each item you send to another member, you will receive one point that you can use to request items from our collection. You will receive your point for an item after the item has been shipped. You can also purchase points using METROS from the PCC System.
How do I search the collection?
Choose the category you would like to browse (books, CDs, DVDs or by author) and you will see everything in our collection within that category. If you are looking for a specific item type a keyword or isbn into the find an item box and click search. If the item does not appear we do not have it in our collection.
How do I remove an item from the collection that I added by mistake?
Log in. Click Manage My Inventory. Find the item you wish to remove in the list of items you have added. Click DELETE and the item will be deleted from the collection.
How do I know when one of my items has been requested?
You will receive an email informing you that one of your items has been requested. An packing slip will be emailed to you as well so you can send the item.
How do I know how many points I have?
Once you have logged on, go to My Account. Your points are listed under Points and Redemtions.
How do I leave feedback?
After you recieve an item, go back to the item on BlackBookSwap, and click on the Review button to leave feedback.
How do I confirm receipt of an item?
All you have to do after you receive an item is to leave the user feedback.
How do I request an item?
Browse the categoryies, or search for an item. You can also use the Locate By Trader feature to show what trader is trading which items. Click on the item that has the traders name next to it who you want to order from. Add the item to your cart and checkout when ready. |
